Shipping Policy

SHIPPING POLICY

  • Purchases are delivered by courier from our warehouse in Ahmedabad, Gujarat, India.
  • The standard ground mail service is shipped via TCS/ BlueDart/ Aramex/ Ecom/ IndiaPost/ DTDC. We try to dispatch all our orders within 24–48 hours on normal working days. Please be advised that shipments are not sent out on Sundays, or any holidays. We do not guarantee arrival dates or times and it is dependent on the courier partner and location. You can definitely track the shipment via the trekking ID which is given by our side.Please allow the following number of days from the time your order is received.
  • It normally takes 3 to 7 business days in India to courier order it to you by assorted delivery channels.

  • Monday through Saturday, deliveries will be made between 9 A.M. to 8 P.M. When the goods are delivered, they must be signed for. If you are unable to sign for your delivery, please recommend someone else, such as a family member, colleague, or neighbour.

  • TheTrueTherapy.com disclaims all liability for items signed by a third party.
  • After delivery, thetruetherapy.com is not responsible for any damage.
  • On the day of delivery, all claims for shortages or damage must be submitted to customer support. The cost of shipping and handling varies depending on the goods, packing, size, volume, kind, and other factors. The shipping and handling charges are displayed throughout the checkout process, and customers will be aware of them before making any payments.